Privacy Policy

Effective Date: August 27, 2026


This privacy policy sets out how CMT Service & Repair, Inc. protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.


We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes.


We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.


What We Collect


We may collect the following information:


  • Name and job title
  • Contact information, including email address and phone or mobile phone number
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers


We collect phone and mobile phone numbers only when you provide them directly to us, such as through our website, by phone, or through other direct communication with CMT Service & Repair, Inc.


What We Do With the Information We Gather


We require this information to understand your needs and provide you with a better service, particularly for the following reasons:


  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address that you have provided
  • Occasionally, we may use your information to contact you for market research purposes
  • We may contact you by email, phone, fax, or mail
  • We may use the information to customize the website according to your interests


We may provide certain information to third-party service providers when necessary to operate our business or provide services to you. However, mobile phone numbers, text messaging opt-in information, and SMS consent will not be shared, sold, rented, or provided to third parties or affiliates for marketing or promotional purposes.


We will never sell your personal information.


SMS and Text Messaging Privacy


If you provide your mobile phone number and agree to receive text messages from CMT Service & Repair, Inc., we will use your mobile phone number only to send the specific text communications you have requested or agreed to receive.


These communications may include appointment reminders, scheduling information, service or repair updates, order or parts updates, and other customer service-related communications.


CMT Service & Repair, Inc. will not share, sell, or rent customer mobile phone numbers, SMS opt-in information, or text message consent to third parties or affiliates for marketing or promotional purposes.


Your mobile phone number and text messaging consent will be used only for the communications you have requested or agreed to receive from CMT Service & Repair, Inc.


Security


We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have established suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


How We Use Cookies


A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site.


Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis.


Overall, cookies help us provide a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. This may prevent you from taking full advantage of the website.


Links to Other Websites


Our website may contain links that enable you to easily visit other websites of interest or obtain additional information about products or services.


Once you have used these links to leave our site, you should note that we do not have control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting those sites, and this privacy statement does not govern those websites.